Signing in takes two steps: first email address and password, then a one-time code from the app on your phone. Two steps mean that a password that has gone astray is not enough to get in.
Who can do this
Anyone who has an account and has completed the first sign-in. A suspended account cannot sign in.
Before you start
- Have your phone with the one-time code app at hand.
- If you have never signed in before, start with the link from your admin instead.
Steps
- Type your address in the field Email address and your password in the field Password.
- Press Sign in. The page One-time code is shown.
- Open the one-time code app and type the six digits it shows for Elreda in the field Code.
- Press Sign in. You arrive at the start page.
Frequently asked questions
I have forgotten my password
Press I forgot my password. A password is never sent out again — your admin resets your sign-in and gives you a new link. With it you choose a new password and link the app again, just like the first time.
I have changed or lost my phone
Ask your admin to reset your sign-in. You cannot do it yourself, because then it would be no barrier. With the new link you link the app on the new phone.
It says there have been too many attempts
The system blocks sign-in for a while after too many failed attempts. Wait a while and try again.